Mental Health Counseling



Mental Health Counseling:
Click here to watch a video about our services.

For more information or to schedule an appointment with a counselor, please contact us:

Phone:    972.881.5126 
Request an Appointment HERE via our HIPAA compliant portal


Collin College Counselors aim to support our students' success by offering counseling services to help maintain a safe and healthy learning environment. Students seek counseling for a variety of reasons, which include but aren't limited to: depression, anxiety, relationship issues, trauma, general wellness, domestic violence/abuse, academic concerns, alcohol/drug addiction, gender identity, eating/body image, stress, etc. 

All issues are taken seriously, and no problem is "too small" to discuss.

Counseling Services is designed to meet the needs of Collin College students with compassion, honesty and confidentiality.

Once you begin classes at Collin College, you are eligible for counseling services.
We look forward to working with you. 

Counseling Services also offers virtual seminars on a variety of wellness topics throughout the semester.

Spring 2024 FAQ and Counseling Seminar Schedule


Mental Health Screenings 

Get a CHECK-UP from the NECK UP

Counseling Services offers free mental health screenings through Click here to get started!

Screenings offered are Depression, Alcohol misuse, Generalized Anxiety, PTSD, Disordered Eating, Bipolar Disorder,  Psychosis, Substance Use, Gambling, Opioid screening and Well Being screening. Taking a mental health screening is a quick way to determine if you or someone you care about may need to reach out to a doctor or mental health professional for an evaluation. They are educational, not diagnostic.  Check out our video in the Counseling Video Library below to learn more about how to use the tool!

We value and celebrate diversity of our students. We stand with students who may identify with marginalized identities including but not limited to LBGTQIA+, BIPOC, and students with disabilities. We also recognize systems of power, privilege, and oppression impact our students’ lives, mental health, and academic success. We strive to provide a space where students can share and process these experiences and encourage students to bring all their identities into the therapeutic space.

Students needing accommodations for counseling sessions or seminars can request through the ACCESS office by emailing or calling (972) 881 5898.

Collin College Counseling Services does not provide court ordered evaluations, mental health evaluations for disability, anger management or other rehabilitative counseling for probation or parole and cannot serve as a counselor of record for divorce or custody mediation.


Emergency 24/7 Hotlines

For a life-threatening emergency, including a threat of personal injury or injury to others, CALL 911 IMMEDIATELY. 

Other 24/7 Emergency Hotlines
- Collin County Crisis & Suicide Hotline: 
- National Suicide and Crisis Lifeline: 
Call or Text 988
- Crisis Text Line: Text HOME to 741741
- Students of color can text STEVE to the Crisis Text Line at 741741 to speak with an urgent care counselor dedicated to supporting the mental health and emotional well-being of students of color.
- The Trevor Project (Suicide prevention service for LGBTQ youth): 1.866.488-7386
- The Trans Lifeline: 1.877.565 8860
- Hope's Door New Beginnings Center Domestic Violence Crisis Hotline: 972.276.0057
- Turning Point Rape Crisis Center Hotline: 1.800.866.7273
- Veterans Crisis Line: 1.800.273.8255, Press 1
- Denton County MHMR Crisis Hotline: 1.800.762.0157 
- Collin College Campus Police: 972.578.5555
- Suicide Prevention Video  

Campus Contact Information

Counseling Services are located at four of our main campuses and are available for currently enrolled students. If you are experiencing a mental health emergency during non-operational hours, please call 911 or go to the nearest Emergency Room.

Please call, email or stop by to get more information or to set up an appointment. See contact information below:

Plano Campus
Suite D134
2800 E. Spring Creek Parkway
Plano, Texas 75074
P: 972.881.5126
F: 972.881.5688

Frisco Campus
Heritage Hall 210
9700 Wade Boulevard
Frisco, Texas 75035
P: 972.377.1781

McKinney Campus
2200 West University Drive
McKinney, Texas 75071
P: 972.548.6648

Wylie Campus
Campus Commons Suite 215
391 Country Club Road
Wylie, TX 75098

Counseling Services Email:

General Office Hours

Frisco Campus: Monday, Wednesday, and Thursday 8 a.m. to 5 p.m.; Tuesday 8 a.m. to 7 p.m.; Friday 9 a.m. to 5 p.m.

McKinney Campus: Monday, Tuesday, and Thursday 8 a.m. to 5 p.m.; Wednesday 8 a.m. to 7 p.m.; Friday 9 a.m. to 5 p.m.

Plano Campus: Monday 8 a.m. to 7 p.m., Tuesday through Thursday 8 a.m. to 5 p.m., Friday 9 a.m. to 5 p.m.

Wylie Campus: Monday, Tuesday, and Wednesday 8 a.m. to 5 p.m.; Thursday 8 a.m. to 7 p.m.; Friday 9 a.m. to 5 p.m.


What you say in counseling will be treated by all Counseling Center staff with strict confidentiality. Your information is protected by state and federal laws and will not be disclosed to anyone outside Counseling Services without your written permission.

In some instances, when, in the judgment of the counselor, you or someone else is in imminent danger, your permission may not be needed. Other possible exceptions will be discussed in your first session.

Counseling records are considered personal health information and are protected by federal Health Insurance Portability and Accountability Act (HIPAA) statutes.

TimelyCare 24/7 Telehealth Services

Collin College is pleased to offer a benefit called TimelyCare that makes medical and mental telehealth services available at no cost to students, adjunct faculty, and part-time staff employees. 

FREE TELEMEDICINE FOR STUDENTS. This includes medical, mental health and health coaching services. Click the link below for more information.
TimelyCare 24/7 Telehealth Services

More Resources

- Local Community Resource Guide

- Fall 2023 Counseling Services FAQ and Counseling Seminar Schedule

- Concerned about another student? Click here to submit a SOBI referral to our team and we will work to ensure students are safe and provided with appropriate resources.

- 2020 Drug Awareness and Perception Survey Summary Report

- Drug Free Schools and Communities Act 2022 Notice

We provide referral information regarding appropriate community resources for students whose needs are beyond the scope of our services. Contact the counseling office for more information or to schedule an appointment to speak with a counselor.


Collin County Mental Health Authority:
- For a serious mental health non-life threatening crisis requiring professional intervention, call the Local Mental Health Authority: LifePath Behavioral Health Services at 1.877.422.5939.
- To visit the LifePath Behavioral Health Services website:
- LifePath's Plano Outpatient Clinic is located at 7308 Alma Drive Plano, TX 75024
- LifePath's McKinney Outpatient Clinic is located at 1515 Heritage Drive McKinney, TX 75069

Additional Hotlines:
- Collin College Campus Police: 972.578.5555
Hope's Door New Beginnings Center Domestic Violence Crisis Hotline: 972.276.0057
Turning Point Rape Crisis Center Hotline: 1.800.866.7273
- The Trevor Project: 1.866.488.7386
- The Trans Lifeline: 1.877.565.8860
- Veterans Crisis Line: 1.800.273-8255, Press 1
- Denton County MHMR Crisis Hotline: 1.800.762-0157